FAQ's

General Information

 What brands of candies does Candyville offer?

Candyville, a leading wholesale candy supplier in Canada, offers a wide selection of candies from renowned brands, including:

  • Airheads
  • Big League Chew
  • Boston America
  • Espeez
  • e-Frutti
  • Haribo
  • Hershey's
  • Jelly Belly
  • Reese's
  • Wrigley
  • And more!

Our Canadian candy store ensures customers can find their favorite treats and discover new ones.

What types of candies are available at Candyville?

As a trusted candy distributor in Canada, we offer a diverse selection of:

  • Chocolate
  • Bubblegum
  • Gummies
  • Lollipops
  • Mints
  • Peg Bags
  • Theater Boxes
  • And more!

We serve businesses and individuals looking for a bulk candy shop with a vast selection.

Does Candyville carry international confectionery?

Yes! Our candy store warehouse stocks both American and European confectionery, offering a global variety of sweets.

Are there any special deals or clearance items available?

Candyville regularly updates its inventory with special deals and clearance items. Check out our online candy store for discounted products.

How can I stay updated on new arrivals and promotions?

Visit our "New Items" section and subscribe to our newsletter to stay informed about the latest products and special offers.

Wholesale & Business Inquiries

Can businesses purchase from Candyville?

Absolutely! Candyville is a wholesale candy supplier in Canada, catering to retailers, event planners, and businesses looking for high-quality sweets in bulk.

 How can I become a Candyville wholesale partner?

If you're interested in bulk or wholesale orders, contact our team to discuss pricing and account setup.

Product & Stock Availability

Are all products listed on the website always in stock?

As a leading candy distributor in Canada, we strive to keep our inventory updated, but availability may change. If a product is out of stock, please check back later or contact us for restock updates.

Ordering & Payment

 What payment methods does Candyville accept?

Our Canadian candy store accepts major credit cards, debit cards, and other secure payment options at checkout.

Does Candyville offer bulk discounts?

Yes! Bulk discounts may be available for large orders. Please contact us for special pricing.

Shipping Policy

Does Candyville offer free shipping?

Yes! Our bulk candy shop provides free nationwide shipping on orders over $450 (before tax), except for Nunavut, Yukon, Northwest Territories, and remote areas. Customers in these regions will be contacted before shipping.

What are the shipping charges for orders under $450?

For orders under $450, a flat-rate shipping fee of $24.99 applies.

 How can I track my order?

Once your order is processed, you will receive an email with a tracking number to monitor your shipment.

Return Policy

Can I return products to Candyville?

Items eligible for return must be unopened, unused, and returned within 7 days of receiving your order.

Does Candyville offer refunds?

Candyville has a no-refund policy, but we offer in-store credit or exchanges for returnable items. Store credit is provided only after the return has been received and inspected.

What if I ordered the wrong item?

For incorrectly ordered items, the purchaser must cover return shipping costs. The product must be returned in its original condition.

Are all products eligible for return?

Some products, including food-related items, are not returnable. All returns must be authorized by customer service before shipping them back.

Customer Support & Assistance

How can I contact Candyville for support?

You can reach our customer service team through email or the contact form on our website.

What should I do if I receive damaged or incorrect items?

Please contact us within 24 hours of receiving your order with photos of the issue, and we will assist you accordingly.