Frequently Asked Questions
Typically, it takes 3-5 business days to receive your order. We’re doing our best to deliver it promptly for you.
Please make sure you tracked your order from our Tracking page. Or call us at hotline: 123456XXX
Please check our return/refund/exchange policy .
You can exchange an item with a higher-price item or the same item with a different size. See detailed policy .
Candyville, a leading wholesale candy supplier in Canada, offers a wide selection of candies from renowned brands, including:
- Airheads
- Big League Chew
- Boston America
- Espeez
- e-Frutti
- Haribo
- Hershey's
- Jelly Belly
- Reese's
- Wrigley
- And more!
Our Canadian candy store ensures customers can find their favorite treats and discover new ones.
As a trusted candy distributor in Canada, we offer a diverse selection of:
- Chocolate
- Bubblegum
- Gummies
- Lollipops
- Mints
- Peg Bags
- Theater Boxes
- And more!
We serve businesses and individuals looking for a bulk candy shop with a vast selection.
Yes! Our candy store warehouse stocks both American and European confectionery, offering a global variety of sweets.
Candyville regularly updates its inventory with special deals and clearance items. Check out our online candy store for discounted products.
Visit our "New Items" section and subscribe to our newsletter to stay informed about the latest products and special offers.
Absolutely! Candyville is a wholesale candy supplier in Canada, catering to retailers, event planners, and businesses looking for high-quality sweets in bulk.
If you're interested in bulk or wholesale orders, contact our team to discuss pricing and account setup.
As a leading candy distributor in Canada, we strive to keep our inventory updated, but availability may change. If a product is out of stock, please check back later or contact us for restock updates.
Our Canadian candy store accepts major credit cards, debit cards, and other secure payment options at checkout.
Yes! Bulk discounts may be available for large orders. Please contact us for special pricing.
Yes! Our bulk candy shop provides free nationwide shipping on orders over $450 (before tax), except for Nunavut, Yukon, Northwest Territories, and remote areas. Customers in these regions will be contacted before shipping.
For orders under $450, a flat-rate shipping fee of $24.99 applies.
Once your order is processed, you will receive an email with a tracking number to monitor your shipment.
Items eligible for return must be unopened, unused, and returned within 7 days of receiving your order.
Candyville has a no-refund policy, but we offer in-store credit or exchanges for returnable items. Store credit is provided only after the return has been received and inspected.
For incorrectly ordered items, the purchaser must cover return shipping costs. The product must be returned in its original condition.
Some products, including food-related items, are not returnable. All returns must be authorized by customer service before shipping them back.
You can reach our customer service team through email or the contact form on our website.
Please contact us within 24 hours of receiving your order with photos of the issue, and we will assist you accordingly.
